When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
I recently purchased a Tesla model 3 from Shift and I cannot say enough good things about my experience! Rob was extremely helpful and patiently answered the plethora of questions that I had about the vehicle. Eric simply went above and beyond with the purchasing process, providing me with an in-depth and professional orientation on the car. I even received a special at home delivery of the charging adaptor that wasn't available at the time of the vehicle delivery! If you are looking to purchase a used EV, look no further - this is the place to go. Thank you Shift for the excellent customer service! I am incredibly pleased with my new purchase!
in the last week
I’ve been wishing, dreaming and saving for a Model S for years. Finally I found myself in a position to purchase one. Thankfully I found a dealership that lives up to the brand. Every step of the process was handled with class and professionalism. A very fair price without the “used car barter game” (which I despise). Robert was extremely knowledgeable of the brand and the available features and helped me navigate the inventory to find the right fit. I sent the deposit and Eric walked me through the rest of the process. I know it’s different than a new purchase experience but this dealership made it feel like an event during pickup. Eric is obviously a very detail oriented person, evident by how he presented the Tesla key fob on the desk and had every paper for signature perfectly aligned to the degree with the pen. The information session had flavour of a formal presentation or ceremony. This attention to detail helped alleviate any post purchase distress. I drove home an expert on the car and the smile hasn’t faded yet. If you are on the fence about a Tesla....let me attest the grass IS greener on the other side and the team at Shift motors will help you there.
a month ago
Got a very fair price for my Tesla Model 3. When I requested a quote, I got a call right back from Raphy. He was great to deal with, always answered my questions and didn't make me feel anything but comfortable. All transactions were handled very professionally. Dropped off my car, Eric had all the documents completed and ready to go. I was done in under 5 minutes. They followed up with me even after the deal was completed to ensure everything was as expected. Very friendly, helpful and professional. I will definitely use these guys again and highly recommend this company.
a month ago
We had a great experience getting our new Tesla. Not only was there a big selection but also every staff was pleasant and extremely knowledgeable on electric vehicles. In addition, Covid safety protocols were followed and we felt very comfortable throughout the whole transaction. Eric in particular was incredibly helpful as he spent hours walking us through everything from how to charge the vehicle, to showing us all the amazing Tesla features. This was especially useful given we are new to electric vehicles. The service was superb and I would highly recommend!
3 months ago
Very easy car purchasing experience. Mind you, I knew what I wanted. When I got turned off and turned away from Tesla due to lack of vehicles to even test drive, I was able to walk in and get a trial run immediately. Turns out, I bought the car I chose to test right away. Got good terms and help getting out of my old lease. After purchasing, I was able to text Eric with questions and got answers in reasonable time, even on weekends. Very happy they are here. Best option for buying used Tesla.
3 months ago
How Did We Do?